PRIVACY POLICY
Effective Date:
Monday, 12th August 2024
The Wheatsheaf Inn (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information that you provide to us when you use our website or services.
1. Information We Collect
We may collect and process the following types of information:
• Personal Information: This includes your name, email address, phone number, and any other details you provide when making a reservation, signing up for our newsletter, or contacting us.
• Technical Data: Information such as your IP address, browser type, and operating system may be collected automatically when you visit our website.
• Usage Data: We may collect data on how you use our website, such as pages visited, time spent on each page, and navigation patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Process Reservations: We use your personal information to confirm and manage your bookings.
• To Improve Our Services: Your feedback and usage data help us enhance our website and services.
• To Communicate with You: We may use your contact details to send you important updates, promotional offers, or respond to your enquiries.
• For Legal Obligations: We may process your data to comply with any applicable legal requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or serving you, provided they agree to keep this information confidential.
• Legal Authorities: If required by law, we may disclose your information to government or law enforcement agencies.
4. Data Security
We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.
5. Your Rights
You have the right to:
• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Ask us to correct any inaccurate or incomplete information.
• Delete Your Data: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from any marketing communications at any time.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small files placed on your computer’s hard drive that help us analyse web traffic and customise your experience. You can choose to accept or decline cookies through your browser settings.